Support & Account Deletion
Contact Support
For bug reports, feature requests, or general inquiries, email us at:
[email protected]Please include your iOS version and device model when reporting a bug.
How to Delete Your Account
If you created an account to sync your data, you can request full deletion.
- 1 Send an email to [email protected] with the subject line "Account Deletion Request".
- 2 Please send the request from the email address associated with your vi8 account.
- 3 We will securely purge all your identity data within 7 business days.
Since your wellness data is primarily stored on-device, you should also delete the application to completely clear local data.